Product: Xoom Money Transfer Clear all filters (0 of 32 reviews match)
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Xoom - Horrible

I'M FURIOUS WITH THIS COMPANY. IT'S THE WORST COMPANY I HAVE EVER DONE BUSINESS WITH. I SENT MONEY LAST NIGHT, ONLINE, BECAUSE THEY SAID THE MONEY WAS GOING TO BE AVAILABLE TODAY TO THE RECEIVER. THEY LIED!!! THE MONEY IS NOT AVAILABLE. THEY HAVE A 877-225-1415 FOR THEIR CUSTOMER SERVICE BUY IT'S AN SCAM. THEY WILL BLOCK YOU. THEY HAVE A RECORDER FOR SCAMERS ASKING MORE INFORMATION. I DID THE TRANSFER BECAUSE IT'S A PAYPAL COMPANY. I'M RIGHT NOW ASKING THIS COMPANY TO RESOLVE MY PROBLEM, BECAUSE THEY ALREADY TOOK THE MONEY FROM MY BANK ACCOUNT. I'M PLANNIG TO FILE A FORMAL COMPLAINT WITH THE FTC AND ALSO REPORT THEM AS AN SCAM. IT'S ILLEGAL TO HOLD THE CUSTOMER'S MONEY AND NOT RELEASE IT.
Product
Xoom Money Transfer
#1449475
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Processing money transfers via XOOM will lead to a never-ending probe of your personal and financial information and history. I don't believe they have any intention of transferring the money. Their real intent is to gather financial data for sale to third parties....
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IntrepidHimalayan680
IntrepidHimalayan680

Had a similar experience! They're probably selling the personal data. As some of the other reviews stated below, they might be discriminating against people sending money to d...

1.0
Product
Xoom Money Transfer
I didn't like
  • Fraudulent intrusion into my financial privacy
#1448419
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1. After we opened Xoom account, & processed a small money transfer to my sister-in-law in Mexico, Xoom cancelled our account without giving us any reason at all. 2. So we assumed the transaction was cancelled as well (a rather logical assumption, wouldn't you think?)...
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1.0
Product
Xoom Money Transfer
I didn't like
  • Closing account without any reason
#1351065
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I sent money on 5/25 online through xoom. On the same day, the amount of money was deducted from my account & on the same day, I received several email correspondence (about 3 of them) saying that my transaction was completed. Unfortunately, it was not, till on 6/7,...
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Product
Xoom Money Transfer
#1279243
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I had to send money to my family immediately and for that only reason I had chosen xoom. i followed all the process of expediting the transfer and still it gets held up.. why??? technical issue with the bank which takes forever for them to resolve... seriously guys.....
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Product
Xoom Money Transfer
#1278123
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Thanks for reading this, it might help you and save time if you are in a hurry to send money to your loved ones. I made a bank to bank transfer couple of days back just as they mention on their site it takes less than 3 minutes. I had to make numerous attempts by...
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1.0
Product
Xoom Money Transfer
I didn't like
  • Incompetent
#1273634
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After repeatedly asking for MORE AND MORE ID's, bankstatements, Passport etc.. they still continued to WAIST my time and STILL Canceled my transaction, I found I minor error in the street address of the recipient so tried a new transaction with the address corrected it...
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Anonymous
WK

Same experience. Been a customer for many years with many transactions. Some smooth, some a headache but the most recent tops the cake. Complied with all of their information ...

Product
Xoom Money Transfer
#1241189
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Xoom verification process will cause customer loss

I have been using Xoom services for over 3 years. I sent 50 dollars to my niece for her birthday this year and that initiated a verification process. I have also been a paypal account holder for a very long time. Today the verification department asked for my bank statement. I was not about to give some guy from the Philippines my bank info or my driver license. But their verification process boils down to harassment and I am taking my business elsewhere.
1.4
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Additional Fees
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
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Product
Xoom Money Transfer
#1173748
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I have used XOOM over 100 times to send from U.S>. to Philippines. WU and Moneygram constantly gave me problems. I felt guilty when nothing went wrong. Now neither one will let me send via internet. I have to go to office and pay a substantially higher price. XOOM to...
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3.9
Product
Xoom Money Transfer
I liked
  • But only use debit card
#1140496
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Xoom - Worst service

One of the worst service by xoom not just once it happend many times. They say instant deposit to HDFC bank and when I send the amount they will hold the money for 4 business days. If I want to wait for 4 business days thn whats the use of sending money if thr is an emergency. If I have to wait for 4 days thn my currencey rate might also increase in 4 days and its a loss for me.Transfer fee is more compare to other many transfers. I dont recommend xoom!
Product
Xoom Money Transfer
#1100907
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