filters
state:
Show
city:
Show
product:
Show
Xoom want to verify what you do with the US$100.00 you send to someone. They act like they are the IRS, the DEA. They just do this to keep your money for a few days so they can play. Never do business with them. Do not trust them. They are a bunch of idiots. They waste...
Read more
1.0
I didn't like
  • Incompetent
#692344
Reply to reviews
Send money to Honduras, they never said it was going to take 5 days for a transfer. Tried every day to cancel the transaction and they kept repeating the same thing to me. The transfer went through after I had sent money with WU in less than 10 minutes. I called them...
Read more
1.0
I didn't like
  • Incompetent
#644231
Reply to reviews
April 2015 I sent some money with an amount of less than $500. I’ve been using Xoom for more than a year on the same recipient. For the first time, they called me for verification and asked for my Social Security, which I didn't give believing it was some scam....
Read more
Anonymous
Anonymous

They are asking questions from public records. Some records are misunderstood and misinterpreted. Very annoying. Was asked to verify a new account after $500 had been transfer...

Anonymous
Anonymous

was asked the purpose of this transaction. and the relationship to the recipient totally invasive and in professional. I understand fraud prevention this is invasion of...

#622131
Reply to reviews
On August 6th, & again on August 7th 2014 I attempted to send a small sum of money, $25 US via XOOM to a friend in India as a present for his Anniversary. Xoom sent me an email telling me they needed me to call them for verification. Some of the questions were...
Read more
#519403
Reply to reviews
05/06/2014 I made a transaction using the application Xoom . This transaction was to Brazil to Bank Banco ITAU SA.. at 05/08 the transaction was REJECTED and I call for xoom customer service and someone told me that transaction was rejected because the Bank in Brazil...
Read more
#498495
Reply to reviews
Someone sent 6000$ to Philippines from my account without my knowledge. I did call the customer support and it took 2 hrs to get a representative. Upon reaching a customer service agent i was kept on hold for 1.5 hrs. After explaining everything about fraud, they asked...
Read more
sahil13gupta
sahil13gupta

HiHow did u get ur money back? i called my bank of america CC they told me it all depend on Xoom now we cannot do any thing on this.

#488576
Reply to reviews
I used to think Xoom was an amazing service - at least up until I had my first experience with them. I transferred $2999 to my family outside the US using Xoom on March 19, 2014. The transaction ID was: X061xxxxxxxx3230. The good news is that the money did transfer...
Read more
Anonymous
tella

Xoom is not paying good rates, also they limit the amount to send. Now there N number of Sites that allows transferring money, Better Compare before transferring, You can comp...

Anonymous
BB

While I understand, the frustration you ight have in not having the transaction reversed, I'm a little confused..on something....any cash payment made from a CC irrespective o...

#480661
Reply to reviews
I accidentally send money from the wrong account where there were not sufficient money. I tried to cancel the remittance and remit again from right account but it did not let me. I called the customer support. Unfortunately at the time of creation of account I wanted...
Read more
#470813
Reply to reviews

This is a response from xoom... "We are very sorry that you are unable to log in to your account. Your Xoom account has been disabled for violations of the Xoom User Agreement and our customer service team is unable to discuss the matter with you. The decision is...
Read more
Anonymous
Anonymous

had the same experience with wu they dont givea reason eitherand they emailed me a 5 page report basically wanting to know my personal from the time i was born i told them i w...

#438245
Reply to reviews
After weeks of back and forth emails requesting more and more information i get a final email staying I should use another provider and that my documents despite being government issued are fraud. You trying calling customer service only to get an Indian operator that...
Read more
#399665
Reply to reviews