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Someone sent 6000$ to Philippines from my account without my knowledge. I did call the customer support and it took 2 hrs to get a representative. Upon reaching a customer service agent i was kept on hold for 1.5 hrs. After explaining everything about fraud, they asked...
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sahil13gupta
sahil13gupta

HiHow did u get ur money back? i called my bank of america CC they told me it all depend on Xoom now we cannot do any thing on this.

#488576
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I used to think Xoom was an amazing service - at least up until I had my first experience with them. I transferred $2999 to my family outside the US using Xoom on March 19, 2014. The transaction ID was: X061xxxxxxxx3230. The good news is that the money did transfer...
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Anonymous
tella

Xoom is not paying good rates, also they limit the amount to send. Now there N number of Sites that allows transferring money, Better Compare before transferring, You can comp...

Anonymous
BB

While I understand, the frustration you ight have in not having the transaction reversed, I'm a little confused..on something....any cash payment made from a CC irrespective o...

#480661
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I accidentally send money from the wrong account where there were not sufficient money. I tried to cancel the remittance and remit again from right account but it did not let me. I called the customer support. Unfortunately at the time of creation of account I wanted...
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#470813
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This is a response from xoom... "We are very sorry that you are unable to log in to your account. Your Xoom account has been disabled for violations of the Xoom User Agreement and our customer service team is unable to discuss the matter with you. The decision is...
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Anonymous
Anonymous

had the same experience with wu they dont givea reason eitherand they emailed me a 5 page report basically wanting to know my personal from the time i was born i told them i w...

#438245
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After weeks of back and forth emails requesting more and more information i get a final email staying I should use another provider and that my documents despite being government issued are fraud. You trying calling customer service only to get an Indian operator that...
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#399665
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XOOM is the worst company to transfer money. I have lost over 4000 in fraud transaction initiated by XOOM.Their Customer verification department is THE WORST department in the world. I had talk with their so called Investigator DOUG KING and Instead of investigating...
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#398463
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Xoom was incredibly fast during the 1st couple transactions... but if you send a thousand or more, they really suck! Xoom never tells you that in that case, it will take 2days for your money to arrive. What if it's an emergency and you needed to send your money within...
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#309396
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i've been using xoom.com for a few months for money transfer to another country sending money to my husband never had a problem until recently they cancelled my transaction without even telling me the truth,they tell me my card was blocked on august 26,2011 my bank...
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Anonymous
Ctb

The only help i\'ve gotten was if you wish to continue using their site is to fax my personal information to them but it\'s still not explained why it was cancelled being i wa...

Anonymous
Ctb

The only help i\'ve gotten was if you wish to continue using their site is to fax my personal information to them but it\'s still not explained why it was cancelled being i wa...

#263097
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Xoom money transfer services is bad news. Xoom is slow, unhelpful and their people are rude. It took them weeks to transfer money to India. In another situation I initiated the transfer and notified the other party that I was sending the money, Xoom then refused to do...
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#206503
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I ordered a transfer for almost $3,000.00 on January 18, 2010. According to Xoom, they was supposedly deposited my money on January 22, 2010. I called January 25, January 26, and twice on January 28, 2010 because it had not been deposited. Every time I call, their...
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Anonymous
kan

Stop calling the customer care guys Indians!!! I'm Indian and even I have no clue what they are saying! :sigh

#169327
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