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I have been using Xoom services for over 3 years. I sent 50 dollars to my niece for her birthday this year and that initiated a verification process. I have also been a paypal account holder for a very long time. Today the verification department asked for my bank...
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1.4
#1173748
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I have used XOOM over 100 times to send from U.S>. to Philippines. WU and Moneygram constantly gave me problems. I felt guilty when nothing went wrong. Now neither one will let me send via internet. I have to go to office and pay a substantially higher price. XOOM to...
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3.9
I liked
  • But only use debit card
#1140496
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One of the worst service by xoom not just once it happend many times. They say instant deposit to HDFC bank and when I send the amount they will hold the money for 4 business days. If I want to wait for 4 business days thn whats the use of sending money if thr is an...
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#1100907
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Wow... I am experiencing the WORST customer experience ever from XOOM. I've used xoom before and liked them. Clearly that was before Paypal bought them. Good then and HORRIBLE now. They asked me to send a current bank statement and a current government issued ID. I...
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Anonymous
Bill L

Same here. They want personal information with no response seems they are stockpiling personal information for some collection and storage agency.Luckily my bank refused to re...

1.8
#1052731
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Do not give these people your money! They will make a withdrawal from your bank account and then hold you hostage while they ask for every piece of personal information you can imagine to "verify" you. They refuse to explain why they need it or what they are looking...
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#1028251
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Xoom money transfer, DO NOT USE THIS SERVICE TO SEND MONEY TO YOUR LOVED ONES TO ANY COUNTRY WHETHER it's in Mexico, central America or south America, they pay out the money in installments telling the customers that the the business stablishment where the transaction...
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1.3
#975783
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Short Review on November 08, 2016

Xoom has changed for the worst.. I had used it for almost 7 years... Then suddenly changed.. Big hassle with customer service... Many questions over and over.. I recommend transferwise.. Cheaper and no hassle
1.0
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Additional Fees
Advertised vs Delivered
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Privacy and Data Security
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#951319
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I think they are using our money to making some other business.Usually the transfer will happen immediately but my last transaction is taking more than 4 days. Since i am using xoom for past 3 years. When i talked to support and they didn't give the correct reason. I...
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1.3
#916179
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Xoom Customer Care Review

No usen este servicio ofrece ofertas q no da,y las recargas a celulares a mexico no llegan, para el servicio al cliente no te ayudan no te debuelven tu dinero
1.8
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#885029
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I transfer money using Xoom and Theirs error between my usaa and navy fed bank account.and my debit card come out unsofecient amount but that account is Lieght to my checking account after 2days receive a message that I have to contact the baureU collection company...
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2.2
#876517
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