Xoom offers multiple contact options to contact the customer service team to accommodate domestic and international inquiries. Reach them at 1-877-815-1531, a phone number that is completely toll-free. Similarly, Xoom customer care can be reached at 1-415-395-4225, solely dedicated to customer support. The company also offers country-specific customer support phone numbers, such as +44 207 949 4440 for the United Kingdom and +33 1 73 43 10 47 for France. The country-specific Xoom customer service numbers ensure that Xoom provides tailored and efficient assistance to its global clientele. The availability of multiple options to contact the company ensures that customers worldwide can easily reach out for assistance, demonstrating Xoom's commitment to providing accessible support to its diverse user base.
Xoom customer support is available throughout the week from 9 AM to 9 PM ET, providing customers with a window for assistance. While the customer service 24-hour support is unavailable, this schedule is designed to offer customers ample time to reach out for assistance during their daily routines. The Xoom customer service hours extended into the evening and weekends accommodate a wide range of time zones and work schedules, ensuring that customers can access support when it is most convenient. During the mentioned hours, call Xoom for any of your questions and problems - this includes translation inquiries, technical support, account management, fraud, prevention, and transaction verification, among other issues.
You also have the option to contact Xoom support by utilizing their email address, which is customerservice@xoom.com. Direct your email queries to the mentioned address or use the contact form available on the Xoom website. To view the contact form, head to the official Xoom website and navigate to the bottom, where you will see the "Email Us" option. Click on it, and you will be directed to a page to complete the form with your name and email address, select the reason for contacting Xoom, and share a brief description of the nature of your inquiry or issue. After filling out this form, go ahead and submit it. The customer service team will then review your submission and promptly respond with a potential assistance solution. The email contact method to reach out to the customer care team is a very user-friendly way to address any questions or concerns regarding Xoom's services.