filters
state:
Show
city:
Show
product:
Show

Xoom cancelled my transaction due to not meeting their regulatory and compliance policies. They didn’t even informed me via email or text message about the cancellation. They even cut the money from my checking account and then they kept with them for 5 days to return....
Read more
1.0
I didn't like
  • Repeated delays
  • Incompetent
  • No value to customer
#874369
Reply to reviews
Xoom basically sucks. I sent charity about 800 Dollars gathered from local donations. They didn't sent it by asking *** questions. I sent all the required informations include bank statements,w2, checks copy, pay stub, passport, I'd card copy, utility bills last month...
Read more
1.0
#870945
Reply to reviews
Terrible servicio, y lo peor el agente tomo el Problema personal mande no 1 pero 2 veces mis Ingresos y copias de Licenci y Banco aparte.. di mi # de seguro social pues nunca se arreglo tienen un codigo de mensualidad ok lo segui no era suficiente, querian OTRA VES...
Read more
1.0
#859301
Reply to reviews
Before it was very good , after it became A PayPal Service, it became worst ... they don't transfer as they advertise 4 Banking hours, now a days they were taking 4 business days to transfer . if we call them they will tell that they found irregularities in the senders...
Read more
Anonymous
Vetri

The same situation happen to me as well.

2.0
#857440
Reply to reviews

I had used Xoom in the past to transfer money to India. I tried it again today to transfer money to a Indian bank (Axis) that Xoom claims they transfer money instantly to. However right after I submitted my transaction, I was sent an alert notifying me of an unexpected...
Read more
1.0
#848610
Reply to reviews
Show

Xoom Money Transfer Review

Xoom is rediculous. Just use western union
1.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Privacy and Data Security
Reliability
Staff
Website
#822723
Reply to reviews
Tried Xoom twice to transfer money internationally thinking that a bank account to bank account would be much faster than having my mother in law walk to the nearest Western Union and deposit it into my bank herself. It is not. Both transfers have taken at least 3 days...
Read more
1.5
I didn't like
  • Incompetent
  • Repeated delays
#821477
Reply to reviews
Show

Xoom Money Transfer Review

Horrible service, they lie about if you transfer money to an account and paying the fee with you debit card the transaction will be faster. Of course you are paying more money for the transaction but the money woouln't be in the account right the way. Liers. They take the money right the way from your account but if you cancel de service they do not reinverse you until 5 days later.
2.5
Details
Billing Practices
Customer service
Privacy and Data Security
Staff
#780209
Reply to reviews
After several months' of [IMO] good, simple & prompt service, starting in early November 2015 the process of transferring a small amount (USD 350) to a cousin in Latin America became a nightmare of grotesque proportions, involving their request of more information...
Read more
1.0
Hadley, Massachusetts
#737651
Reply to reviews
I have been using Xoom for at least five years and I am done with their new policies and constant locks and excuses why money cannot move. I transfer at least once a month and in the last 8 months they have locked my account three times. Any transfer they deem out of...
Read more
2.2
I didn't like
  • Repeated delays
#700247
Reply to reviews