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I had used Xoom in the past to transfer money to India. I tried it again today to transfer money to a Indian bank (Axis) that Xoom claims they transfer money instantly to. However right after I submitted my transaction, I was sent an alert notifying me of an unexpected...
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1.0
#848610
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Tried Xoom twice to transfer money internationally thinking that a bank account to bank account would be much faster than having my mother in law walk to the nearest Western Union and deposit it into my bank herself. It is not. Both transfers have taken at least 3 days...
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1.5
I didn't like
  • Incompetent
  • Repeated delays
#821477
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After several months' of [IMO] good, simple & prompt service, starting in early November 2015 the process of transferring a small amount (USD 350) to a cousin in Latin America became a nightmare of grotesque proportions, involving their request of more information...
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1.0
Hadley, Massachusetts
#737651
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I have been using Xoom for at least five years and I am done with their new policies and constant locks and excuses why money cannot move. I transfer at least once a month and in the last 8 months they have locked my account three times. Any transfer they deem out of...
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2.2
I didn't like
  • Repeated delays
#700247
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Xoom want to verify what you do with the US$100.00 you send to someone. They act like they are the IRS, the DEA. They just do this to keep your money for a few days so they can play. Never do business with them. Do not trust them. They are a bunch of idiots. They waste...
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1.0
I didn't like
  • Incompetent
#692344
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Send money to Honduras, they never said it was going to take 5 days for a transfer. Tried every day to cancel the transaction and they kept repeating the same thing to me. The transfer went through after I had sent money with WU in less than 10 minutes. I called them...
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1.0
I didn't like
  • Incompetent
#644231
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April 2015 I sent some money with an amount of less than $500. I’ve been using Xoom for more than a year on the same recipient. For the first time, they called me for verification and asked for my Social Security, which I didn't give believing it was some scam....
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Anonymous
Anonymous

They are asking questions from public records. Some records are misunderstood and misinterpreted. Very annoying. Was asked to verify a new account after $500 had been transfer...

Anonymous
Anonymous

was asked the purpose of this transaction. and the relationship to the recipient totally invasive and in professional. I understand fraud prevention this is invasion of...

#622131
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On August 6th, & again on August 7th 2014 I attempted to send a small sum of money, $25 US via XOOM to a friend in India as a present for his Anniversary. Xoom sent me an email telling me they needed me to call them for verification. Some of the questions were...
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#519403
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05/06/2014 I made a transaction using the application Xoom . This transaction was to Brazil to Bank Banco ITAU SA.. at 05/08 the transaction was REJECTED and I call for xoom customer service and someone told me that transaction was rejected because the Bank in Brazil...
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#498495
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Someone sent 6000$ to Philippines from my account without my knowledge. I did call the customer support and it took 2 hrs to get a representative. Upon reaching a customer service agent i was kept on hold for 1.5 hrs. After explaining everything about fraud, they asked...
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sahil13gupta
sahil13gupta

HiHow did u get ur money back? i called my bank of america CC they told me it all depend on Xoom now we cannot do any thing on this.

#488576
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